Privacy and Policy

Privacy Policy

At Telelift, we are committed to safeguarding your privacy and protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you access or use our services, including the Telelift platform, website, mobile apps, and related services.

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Privacy Policy

Effective Date: 1st January 2025

At Telelift, we are committed to safeguarding your privacy and protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you access or use our services, including the Telelift platform, website, mobile apps, and related services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

If you have any questions or concerns about this Privacy Policy, please feel free to contact us.

1. Information We Collect

To provide you with our services, we collect the following types of information:

1.1 Information We Collect

When you sign up for Telelift, we may collect personal information, including:

  1. Name
  2. Email address
  3. Phone number
  4. Payment information (credit card details, bank account number, etc.)
  5. Profile details (profile picture, bio, etc.)

1.2 Usage Data

We also collect non-personal information automatically when you use our services, such as:

  1. Your IP address
  2. Browser type and version
  3. Device information
  4. Pages visited and interactions on our platform
  5. Time spent on the platform
  6. Geographic location data (if applicable)

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience and gather usage data. These technologies help us:

  1. Provide personalized content and recommendations
  2. Analyze platform performance
  3. Track user behavior for improving the service

You can control your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  1. To Provide Our Services: To deliver and personalize the services you request, including processing payments, managing your account, and sending you notifications.
  2. To Improve Our Services: To analyze user behavior and preferences in order to enhance the functionality and performance of Telelift.
  3. To Communicate with You: To send important updates, promotional offers, and customer service messages regarding your account.
  4. To Ensure Security: To protect your account and prevent fraudulent activities on our platform.
  5. To Comply with Legal Requirements: To fulfill legal obligations or resolve disputes and enforce agreements.

3. How We Share Your Information

We may share your information in the following situations:

3.1 With Service Providers

We may share your information with third-party companies that provide services to us, such as:

  1. Payment processors
  2. Hosting services
  3. Marketing and analytics providers These service providers are contractually obligated to protect your information and may only use it for the specific services they provide.

3.2 For Legal Reasons

We may disclose your personal information if required by law or to comply with legal processes, such as a subpoena, court order, or government request.

3.3 During Business Transfers

In the event of a merger, acquisition, or sale of all or part of Telelift’s assets, your information may be transferred as part of that transaction. We will notify you of any such change and update this Privacy Policy accordingly.

3.4 With Your Consent

We may share your information with third parties when we have your consent to do so, such as when you choose to share your profile with others or engage with third-party services integrated with Telelift.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

5. Your Rights and Choices

You have the following rights with respect to your personal information:

5.1 Access and Update

You can access and update your personal information at any time through your account settings. If you need help updating or correcting your information, please contact us.

5.2 Delete Your Account

You can request to delete your Telelift account by contacting us directly. Please note that certain information may need to be retained for legal or administrative purposes.

5.3 Opt-Out of Communications

You may opt-out of receiving promotional emails and other communications by following the unsubscribe instructions in those emails or adjusting your preferences in your account settings

5.4 Manage Cookies

You can manage or disable cookies by adjusting your browser settings. However, please note that some features of Telelift may not function properly if you disable cookies.

6. Data Security

We take the security of your personal data seriously. We use reasonable physical, technical, and administrative measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet or storage is completely secure, and we cannot guarantee absolute security.

7. International Transfers

Telelift operates globally, and your personal information may be transferred to, and stored in, countries outside your home country, including countries that may have different data protection laws. By using our services, you consent to the transfer of your information to countries with varying levels of privacy protection.

8. Children’s Privacy

Telelift is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have inadvertently collected information from a child under the age of 18, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated Privacy Policy on this page and update the "Effective Date" at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Telelift Support Team :

location 912 Gold Crest Business Center, LT Road, Borivali West, Mumbai 400092